About Us
Why Island Lift Systems?
As the largest independent and locally owned lift system provider on Vancouver Island, we’re able to offer you the security and expertise you need to ensure that your home is a comfortable, accessible, and enjoyable place for you to continue to live in.
As a member of the Better Business Bureau, we’re proud of our close working relationships with both homeowners and contractors, and are committed to upholding the highest standards of professionalism, as well as helping those in need.
We take our role in the community seriously, participating in community events, sponsoring local non-profit organizations, and dedicating our resources to help those with disabilities in communities across Vancouver Island. As well as being a proud supporter and advocate for Indigenous communities.
Reliability
We understand how important your accessibility needs are, which is why we’re committed to not only ensuring the reliability of our installations, but to being there for our clients if any breakdowns or issues arise.
Ensuring that either quick repairs or a loan replacement are at hand is important to maintain your comfort and safety, and we pride ourselves on our ability to meet these needs, all in a timely and professional service.
Knowledge
As a part of offering the best service possible to all of our customers, we’re committed to ensuring our sales and technical staff are the most knowledgeable in our market. Our staff are all long term members of the accessibility community each having worked in this industry for many years. We work to stay informed on new product trends and developments in the industry and ensure all of our staff participate in mandatory courses, seminars, and certifications on a periodic basis.
Sustainability
Our company is committed to being environmentally responsible. Always looking for ways to minimize our environmental footprint and make our operations sustainable moving forward.
Our Promise
To help ensure all of our customers are able to achieve the independence and freedom they desire, without having to leave the homes they want to remain in. Offering a comfortable, safe future where their accessibility needs are met as a result of our lift installations and accessibility solutions.
These solutions will always be based on:
- Safety
- Practicality
- Cost effectiveness
- Long term durability
This commitment doesn’t stop once the installation is complete. We’re here to meet our customers' needs on a long term basis, with both warranty service and maintenance programs.